training
Communication delivery
Content
Best Practices
Tools
Employee Handbook
Sales Reality Check
CRM Customization
culture
Engagement
Innovation
Coaching
ADAPTING and THRIVING
Work-from-Home Culture
Current events are creating a new reality for the way we will work, even if it is temporary.
Transitioning to a Remote Workforce model is more than just asking your employees to login in and do their tasks from home. The logistics of managing, training, and communicating with your team will all change. You’re in uncharted waters, and time is of the essence…
We can help.
you’ve got a lot of questions
We Have Answers
We work quickly and communicate directly. We aren’t teddy bear consultants who fill you with warm fuzzies; we call the baby ugly. We challenge our clients, ask questions that you might not have thought about, and then we help you find a solution unique to your team’s needs.
communication
How are you delivering expectations to your team?
Are you effectively interacting with your customers and prospects?
Is your team’s communication timely and effective?
Training
How are you conducting virtual training ?
Are your managers prepared to operate in this adjusted culture?
Are you providing skilling-up opportunities to your staff?
CULTURE
Is your team on the same page about your operational vision?
Does your employee behavior match your vision?
Is your team really engaged?
tools
Is your sales process optimized?
Do you have reporting that is actionable?
Is your team actually using your CRM?
What are the next steps?
When you’re ready, we’re ready.
Our approach is catered to your company’s unique needs. Here’s how we’ll get to know your team’s situation and begin addressing the most time-sensitive, performance-driving logistical issues you may be facing:
Discovery and Expectations
We’ll start out with an Alignment Call to review your present processes, team dynamics, and operational structure. You’ll be assigned a project member from our team depending on the expertise most critical to your performance. They’ll be your point of contact, but you’ll receive guidance from the entire Grab a Cloud team as we work together.
Communication, Tools and Processes
Soon after the Alignment Call, we’ll establish internal and external messaging services for your team. Our expertise in various communication platforms means we’ll pick the technology best suited to your industry and goals. Reporting, Dashboards, and Metrics will be adjusted so that your managers can focus on employee performance and productivity.
Monitoring and Adjustments
After we’ve identified and implemented the best technology platforms for your team, we’ll continue to oversee your transition to a Remote Workforce Model, adjusting our strategy as your needs change. We’ll facilitate virtual meetings with your management team to ensure everyone’s concerns are heard, and to help them navigate their changing roles as team leaders.